faq .

we have gathered our most asked questions. any other questions? email us or give us a ring we are always happy to help.

 
 
 
 

what is the price range of your dresses?

our made-to-order gowns range from $1,500- $5,500, with the majority of our gowns between $1,500-$2500. we encourage you to refer to our designer page in order to best understand our aesthetic and the price range of each designer. 

who should i bring along to shop with? 

this is such a case by case answer, but typically we recommend erring on the smaller side. we have seen the most amazing/supportive bigger groups and the most amazing smaller groups of 1 or 2 [or even none for the ultra confident]. we always recommend bringing people that will always keep the true you in mind, listen to your opinions and feelings first. 

our bridal studio is quaint and features semi private fitting rooms, so if you choose to bring more than four people, your friends and family may feel a bit cramped. our bridal studio accommodates groups of 4  [or less] most comfortably.  

how long will it take for my dress to arrive / when should i start shopping?

we don't want you to feel rush in your decision making process, so recommend shopping for you wedding dress seven to twelve months before your wedding date. depending on the designer, there is a 5-6 month lead time for all made to order gowns. we have very select styles that can be made in less time, and most of our designers offer rushes for additional fees. when possible, alterations always prefers to allow two months for fittings after your gowns arrival. 

how long will my appointment be? 

our fittings are scheduled for 90 minutes, but no worries, if we run over we will happily schedule another appointment with you to make sure you are taken care of.

what should bring to my appointment?

any undergarments, shoes, etc you are considering wearing on your wedding day. 

what size gowns are the sample dresses? what if they don't fit me?

we sample between a bridal size 6-14, but please note that your custom gown can be ordered up to a size 20. select designers custom on a gown by gown basis above a 20. we have future plans of carrying larger sample sizes to accommodate more brides.  

will i need alterations?

yes! alterations are a must for giving you a gown that is perfectly fitted to you. we take your measurements to order your standard size and will need to be fine tuned from there. 

do you offer/include alterations?

alterations are a separate cost from the purchase of your gown. we have connected with a handful of local seamstresses in kansas city to refer you to, however, we do not offer in-house alterations. please note, we are not in agreements with our recommended seamstresses, nor do we receive any payment from them for your business. 

how much do alterations cost? 

our gowns tend to be quite simple to alter. expect a cost range from $250- $500 on average. for major customization, costs can be upwards of $700- $900. 

is there a cancellation policy? 

we kindly ask that you give us at least a 48 hour notice, if you need to cancel or re-schedule your fitting. 

do you accept returns/exchanges?

made to order gowns and jewelry are all final sale.